Return & Exchange Policy
Our Commitment to the Perfect Fit.
At Base Theory, we put a lot of heart into every garment. Because many of our pieces are customized or made-to-order just for you, we kindly ask that you review our Size Guide carefully before purchasing.
Exchanges: If the fit isn't perfect, don't worry. We offer exchanges on eligible products within 7 days of delivery.Condition: To be eligible, items must be unused, unwashed, and in their original condition with all tags intact. Store Credit: While we do not offer cash refunds, approved returns will be issued as Store Credit. This credit never expires and can be used for any future purchase on our website.
Need help? If something isn’t quite right, reach out to our team within 7 days of receiving your order. We’re here to help you find the piece that makes you feel best.